Refund policy

Refund & Returns Policy

At Travely, we want you to be fully satisfied with your purchase.

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

To initiate a return, please contact us at support@trytravely.com with your order number.

Once your return is approved, we will provide return instructions.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged. Please contact us for assistance.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

If you have any questions, contact us at support@trytravely.com.